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international organisation that wants to spark awareness and debate on the great importance and potential of design. INDEX: wants to inspire the creation of new designs that improve the lives of many people around the world.
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iPlus 2G3G with WiFi : community

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How did this design improve life?:
On-street iPlus Points are free to use and offer those on the move or without internet access at home or work, the use of online services anytime, 365 days a year. With the needs of a community constantly changing, Cityspace works alongside third party providers to continuously update the internet-based content. This helps deliver relevant information and services to users such as:

Who’s My Councillor? – offering a new channel of dialogue with their representative
Council feedback – empowering residents to report incidents and raise community issues
A-Z of council services – providing direct access to online council services
Freemail – send emails to anywhere in the world as well as e-postcards and video mails
Job search – provides job opportunities within the public and private sectors
Street maps – users can find where they are and even locate an address
What’s on – a guide to local nights out
BBC local, national and international news
Confidential advice on services such as Missing Persons and Childline.

Another key benefit is the Cityspace Wi-Fi hotspot that offers users free access to wireless broadband within 300m of the iPlus Point. The design houses also mobile base stations where there is the need for additional mobile capacity or coverage.
Today iPlus Points are used by millions of people in the UK; the most popular applications include street maps, Freemail and local services. A typical network of 25 well located iPlus Points generates over 50,000 users per month, with more than 80% satisfied with the service and keen to use it again.
Name of Designer(s):
Wood&Wood; Design & Cityspace
Designers professional status:
Status of realization:
Kind of design:
Produced by:
Year of production, realization or publishing:
Designed in country:
United Kingdom
Used on continents:
Short description of design:
The iPlus terminal is an on-street digital terminal, designed to be accessible to all and to withstand harsh environmental conditions. The touch-screen interface is housed within a rugged steel shell, with toughened glass side-panels and ceiling, for greater privacy and protection against the elements.
Functionallity and use of design:
The iPlus terminal is activated by pedestrian users touching the interactive screen to access information. The interface guides users to their chosen area of interest. The LED illumination in the roof brackets alerts potential users to the presence of the terminal at night.
Drawbacks of life improvement:
None known.
Research and need:
The research has been broken down into key points of consideration within the design:

General Health & safety:
Glass reinforcement
Avoids Trip hazards (sighted and visually impaired)
Comprises Power routing and circuit breakers – isolation in the instance of a RTA (road traffic accident) – hence feeder pillar
Avoids litter and bomb traps
Avoids climb points & protrusions

Design calculations for wind & people loading governing foundations specified
Research was conducted into the physical conditions at various locations to ensure ease of installation and maximise potential sites.

Minimised prise points
Toughened glass roof and side panels
Toughened glass, shock absorbers and ‘quick change’ touch screen design.
Hidden water management

Lacquered powder coat
Flanged screen box providing finished edges for vinyl graphics

Theft and other crime:
Hidden locks, hinges & bolts, dummy bolts
Bespoke anti theft glass fixings
Bespoke PC security
They support INDEX:


INDEX: partners are government institutions, private companies and foundations that support INDEX: financially and with services. Our partners are an integrated part of the development of INDEX:
Without them, INDEX: would not exist.

About INDEX: partners

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